The Minority Report

george’s world wrote this:

(10:36:48 AM) slinAtl: I predict the idiocy will trump your awesome email.
(10:36:56 AM) potstckr: it always does. =(
harsh realities. | george’s world

My friends in the IT Administration industry and I have an ongoing joke about writing an extremely detailed email, outlining the problem in plain English, trying to anticipate, after 15+ years as a professional in the industry, the questions the email will raise and try to outline the ramifications of the email to all end users involved. Using double spaced text, Verdana, so it can be read, lots of whitespace and a few cartoons to lesson the impact.

No matter what, they just won’t stop calling with the same questions.